When you buy at Chroneo, you have two options. You can make a purchase online on our website or you can finalize the transaction at our office in Warsaw's Żoliborz.

Yes, you can view or try on a watch in our office, but only after making an appointment. To do this, contact us via chat, email or phone.

Yes, we photograph each watch we sell in such a way that its current condition is visible.

The exceptions may be new or unworn watches. However, in the vast majority of cases, we also photograph these.

If you are determined but need a little more time to finalize your purchase, we can reserve the selected watch for you after paying a deposit of 10% of the total amount.

In our shop we try to offer the lowest possible prices. However, we do not close ourselves off to minor negotiations. If you want to propose your own offer, please contact us via chat, email or phone.

Yes, we will value your watch and the difference in price will be settled by bank transfer.

We provide a 24-month guarantee on the mechanism. If the mechanism breaks down during the guarantee period, it will be repaired at our expense.

The warranty does not cover mechanical damage, wear and tear, damage resulting from service performed by another service technician, damage resulting from improper use, or battery replacement.

On the product page, click the "Buy in installments" button and fill out a short contact form. In response, we will send you an email with a link to the loan application.

Fill out the application and sign the credit agreement. The bank will confirm your identity using an SMS code sent to your phone number or ask you to make a verification transfer for PLN 1.

Once we receive information from the bank about positive verification of your credit documents, we will send you the watch or arrange for it to be picked up in person.

The offer of purchase in installments can be used by an adult residing in Poland, who has a valid document confirming his/her identity and documents his/her source and amount of income in a manner accepted by the bank. (check required documents )

Purchases in installments at Chroneo are handled by Santander Consumer Bank SA. The list of required documents can be found on the bank's website in the "Purchase financing" tab (check required documents ).

Orders up to PLN 50,000 can be paid for using fast payments przelewy24.pl, operated by PayPro SA. Credit card payments will soon be available as part of this service.

Orders over PLN 50,000 should be paid for by traditional bank transfer. You will see the bank transfer details after placing your order and are also available in the "Contact" tab.

Once the money has been credited to our account, we will notify you by email that the transfer has been received and your order has been processed.

These are new watches or watches that are even several years old and have never been used.

These are worn watches that have no signs of use or very minor signs of use. The case or bracelet may have micro scratches. No deep dents. The glass is clean or has micro scratches visible only under a magnifying glass. The watch mechanism is in very good condition, fully functional.

These are worn watches that have light signs of use. The case or bracelet may have scratches or light dents. No deep dents. The watch glass may have scratches. The watch mechanism is in good or very good condition, fully functional.