Delivery / Pickup
Watches
Shipment
- Within Poland, all watches are shipped via the DPD courier company, which guarantees fast and timely delivery of parcels to any indicated location in Poland on the next business day between 8:00 a.m. and 6:00 p.m.
- International shipping is carried out by DHL Express and depending on the country of delivery may take from 1 to 5 business days.
- All watch packages we send are insured.
- International orders may incur additional costs (customs, VAT, local regulations) that are the responsibility of the recipient. We are not responsible for these charges.
- Before sending the parcel, we will send photos of the packed product to the email address provided in the order.
- The package should always be opened in the presence of the courier. If the condition of the package differs significantly from the photos, please take a photo of the package before opening it.
Shipping costs depending on the value of the watch |
Value of the watch | Poland | Abroad |
up to PLN 30,000 (~EUR 6,500) | 0 PLN | 400 PLN |
up to PLN 60,000 (~EUR 12,500) | 0 PLN | 600 PLN |
up to PLN 80,000 (~EUR 17,000) | 0 PLN | 800 PLN |
over PLN 80,000 (EUR 17,000) | 0 PLN | 1000 PLN |
Delivery by CHRONEO representative
- Within Poland, all watches worth over PLN 40,000 can be delivered free of charge by our representative.
- To use this form of delivery, please select the "CHRONEO company delivery" option during the purchasing process.
- It is possible for our representative to deliver an order worth less than PLN 40,000. The cost of this service will be determined individually depending on the place of delivery. If you are interested in this form of delivery, please contact us.
Personal collection at the company's headquarters
- All our watches are stored in a bank safe, therefore collection of the watch at our headquarters is only possible after prior arrangement of a collection date.
Accessories
Shipment
- In Poland, all products from the "Accessories" category are shipped via DPD and InPost courier companies, which guarantee fast and timely delivery of parcels to any indicated location in Poland on the next business day between 8:00 a.m. and 6:00 p.m.
- International shipping of products from the "Accessories" category is carried out by DPD and depending on the country of delivery may take from 2 to 5 working days.
- All parcels shipped are insured.
- International orders may incur additional costs (customs, VAT, local regulations) that are the responsibility of the recipient. We are not responsible for these charges.
Shipping costs for products from the "Accessories" category |
Carrier | Poland | Abroad |
InPost | 0 PLN | Unavailable |
DPD | 0 PLN | 40 PLN |